Browsing Studentoppgaver (SV-NHS) by Author "Njue, Kevin Munene"
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Exploring the Dimensions of Co-creation Behavior in Customer Experience: A case study of Guests’ Hotel Check-in Experiences
Njue, Kevin Munene (Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-11-01)The study begins by reviewing forces that affect competitive advantage -paradigm shift forces, and economic offerings forces -that is the progressive forces pushing economic value over time, for example: from goods, to ...