Browsing UiS Brage by Author "Dagsland, Åse Helene Bakkevig"
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20 years of Nordic hospitality research: A review and future research agenda
Gjerald, Olga; Dagsland, Åse Helene Bakkevig; Furunes, Trude (Peer reviewed; Journal article, 2021)Communicating hospitality and tourism research has been at the core of the journal aim since the early start in 2001. The aim of the current paper is to provide an overview of the first 20 years of hospitality research in ... -
Antecedents of Norwegian Adolescents’ Choice of Educational Pathway in Hospitality and Tourism
Dagsland, Åse Helene Bakkevig; Mykletun, Reidar J.; Einarsen, Ståle (Journal article; Peer reviewed, 2017-12)This study investigates the extent to which Norwegian adolescents (age 15–16 years) choose vocational foundation classes for high school related to the hospitality industry and intend to complete their certificate of ... -
Antecedents of Norwegian Adolescents’ Choice of Educational Pathway in Hospitality and Tourism
Dagsland, Åse Helene Bakkevig; Mykletun, Reidar J.; Einarsen, Ståle (Journal article; Peer reviewed, 2017)This study investigates the extent to which Norwegian adolescents (age 15–16 years) choose vocational foundation classes for high school related to the hospitality industry and intend to complete their certificate of ... -
The effect of a caring climate on frontline employees’ turnover intention in the service industry: a serial multiple mediation model
Hejraty Namin, Boshra; Marnburg, Einar; Dagsland, Åse Helene Bakkevig (Peer reviewed; Journal article, 2022)Drawing upon ethical climate theory and conservation of resource theory, this study provides a theoretical model to explain the effect of a perceived caring climate in the workplace on the employees’ turnover intention ... -
Exploring Cultural Diversity through Diversity Management as a Competitive Advantage within Small to Medium Sized Enterprises (SMEs) in Norway
Wolczyk, Ewa; Iversen, Madelene (Master thesis, 2022) -
Exploring Cultural Diversity through Diversity Management as a Competitive Advantage within Small to Medium Sized Enterprises (SMEs) in Norway
Wolczyk, Ewa; Iversen, Madelene (Master thesis, 2022) -
Frontline Service Employees’ Profiles: Exploring Individual Differences in Perceptions of and Reactions to Workplace Incivility
Hejraty Namin, Boshra; Marnburg, Einar; Dagsland, Åse Helene Bakkevig (Peer reviewed; Journal article, 2022-03)Employee turnover is a big issue in the service industry, which can be significantly affected by job stressors including workplace incivility. This exploratory study aims to identify the frontline service employees’ profiles ... -
Hotels as an Arena for Diversity and Inclusion: with Focus on The Job Training Program by NAV
Tveit, Lene (Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06-15)This master’s thesis has explored Norwegian hotel leader’s perception of diversity and inclusion, as well as their perception of the job training program by NAV as a tool for diversity and inclusion. The literature review ... -
Hvilke forventinger og behov har unge arbeidstakere (generasjon Z) ovenfor arbeidslivet og deres ledere?
Østhus, Anette Koppergård (Bachelor thesis, 2022)Forfatter: Anette Koppergård Østhus Problemstilling: Hvilke forventinger og behov har unge arbeidstakere (Generasjon Z) ovenfor arbeidslivet og deres ledere? Formål: Formålet med oppgaven er å få en bedre forståelse av ... -
Hvordan bør hoteller besvare anmeldelser på TripAdvisor? En litteraturstudie om lederresponsers effekt på økonomi, forbrukere og omdømme
Røyneberg, Henrik Bagger; Laksesvela, Jonas (Bachelor thesis, 2021)Anmeldelser på TripAdvisor har hatt en økende effekt på forbrukeres kjøpsbeslutninger de senere årene. Samtidig øker andelen av lederresponser på disse anmeldelsene. Denne studien tar utgangspunkt i å vurdere hvordan ... -
Leaders perceptions of diversity management: To what extent may a diverse workforce be beneficial or challenging within an organization?
Ryan, Aimee (Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06)Diversity management is the subject matter of this thesis. The purpose of this study is to gain knowledge and explore leader’s perception of diversity management within the oil and gas industry and its consequences to the ... -
Mangfold i hotellbransjen - en suksessfaktor Ser lederne på hoteller i Rogaland på mangfold blant ansatte som en ressurs?
Gysland, Sine Sivertsen (Bachelor thesis, 2023)Som leder for et hotell er det viktig å ha kunnskaper om mangfoldet blant sine ansatte. Hotellnæringen er en svært mangfoldig bransje, og mangfoldsledelse kan komme godt til nytte. Gjennom intervjuer svarer ulike ledere ... -
Pandemiens påvirkning for hotellansatte
Haugland, Simen; Warhaug, Vendela (Bachelor thesis, 2021)Bachelorsoppgaven ble skrevet under den globale pandemien forårsaket av koronaviruset som spres verden over. Gjennom oppgaven har vi sett på hvordan en global pandemi påvirker de ansatte i hotellnæringen og sett nærmere ... -
Pandemiens påvirkning for hotellansatte
Warhaug, Vendela; Haugland, Simen (Bachelor thesis, 2021)Bachelorsoppgaven ble skrevet under den globale pandemien forårsaket av koronaviruset som spres verden over. Gjennom oppgaven har vi sett på hvordan en global pandemi påvirker de ansatte i hotellnæringen og sett nærmere ... -
Possibility of applying Nordic leadership to work context in Thailand’s hospitality industry
Kaocharee, Nattita (Master thesis, 2021)Will Thai people who work in the hospitality industry be interested in the ideal of Nordic leadership, the leadership style that originated from the happiest countries in the world? This thesis aims to investigate Thai ... -
Rekruttering av kvalifisert arbeidskraft i hotellbransjen i Norge
Amundsen, Min, Selma; Løftamo, Ina Markussen (Bachelor thesis, 2022)Problemstilling: Hva må hotellbransjen i Norge gjøre for å tiltrekke seg kvalifisert arbeidskraft? Hensikt: Hensikten med denne oppgaven er å se på konsepter som kan bistå hotellbransjen med å tiltrekke seg kvalifisert ... -
Responsibility beyond the Board Room? A Systematic Review of Responsible Leadership: Operationalizations, Antecedents and Outcomes
Foldøy, Sylvelin; Furunes, Trude; Dagsland, Åse Helene Bakkevig; Haver, Annie (Peer reviewed; Journal article, 2021-09)For more than two decades, researchers have aimed to measure responsible leadership. This has resulted in several survey instruments and parallel streams of research, making it difficult to carve out the core. We systematically ... -
Retaining Qualified Chefs: A Qualitative Study of Restaurant Manager's Strategies
Johansen, Synne Mydland (Master thesis, 2022)The purpose of this master’s thesis is to achieve a deeper understanding on how restaurant managers are working on retaining qualified chefs. To understand this, themes such as turnover and recruitment are central. This ... -
Russian speaking female immigrants’ experiences with integration processes and inclusion/exclusion within social and work life in Norway
Marjutenkova, Liliana (Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06-11)This research paper was aimed to reveal Russian speaking female immigrants’ experiences related to integration and inclusion/exclusion in social and work life moments. For the purpose of gaining knowledge about unique ... -
Shedding Light on the Dark Side of the Organization: Frontline Employees’ Perception of Workplace Incivility
Hejraty Namin, Boshra (PhD thesis UiS;, Doctoral thesis, 2022-08)Given the different norms across cultures, industries, and organizations, every workplace accepts a number of shared moral understandings as to its own respect norms among the members. However, in today’s global workplace, ...