Norwegian School of Hotel Management (SV-NHS)
Samlinger i dette delarkivet
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PhD theses (SV-NHS) [17]
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Studentoppgaver (SV-NHS) [545]
Master- og bacheloroppgaver i International hotel and tourism leadership / serviceledelse
Nye registreringer
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Theorizing the relationship between the digital economy and firm productivity: The idiosyncrasies of firm-specific contexts
(Peer reviewed; Journal article, 2023)With the rise of emerging economies such as China, the research environment for the digital economy (DE) has changed significantly. However, our understanding of the productivity impact of DE development in Chinese firms ... -
Investigating the impact of Favoritism on Work engagement in the Hospitality Industry: An examination of the Psychological Capital as a Mediating Factor
(Master thesis, 2023)The main aim of this study is to examine the effects of favouritism in the hospitality industry on employee work engagement. The primary objective of this study is to gain a comprehensive understanding of the underlying ... -
Emotion regulation moderates the association between COVID-19 stress and mental distress: findings on buffering, exacerbation, and gender differences in a cross-sectional study from Norway
(Peer reviewed; Journal article, 2023)Background: Maintaining good mental health is important during a crisis. However, little attention has been given to how people achieve this, or how they evaluate emotions associated with stressors, such as the COVID-19 ... -
Hvordan motiveres reisende til å velge Airbnb (fremfor tradisjonelle overnattingsalternativer)?
(Bachelor thesis, 2021)Vår oppgave handler om hvordan turister motiveres til å velge Airbnb fremfor mer tradisjonelle overnattingssteder. Metoden vi valgte å bruke for å finne svar på problemstillingen var litteraturoppgave. Denne metoden ble ... -
Replication Is More Than Meets the Eye
(Peer reviewed; Journal article, 2023)Drawing on recent research and debates in social sciences, this paper situates replication in an advertising research context. We clarify the role of replication in the field and outline the challenges inherent in replication ... -
Charting the path toward a greener world: A review of facilitating and inhibiting factors for carbon neutrality
(Peer reviewed; Journal article, 2023)The carbon neutrality (CN) literature has witnessed a mushrooming growth but also limited attempts to systematize the mass of evidence running in multiple directions. The consequent accumulation of fragmented insights can ... -
Going the Extra Mile, Now or After a While: The Impact of Employee Proactivity in Retail Service Encounters on Customers’ Shopping Responses
(Peer reviewed; Journal article, 2023)Employee proactivity has been discussed as a key predictor of firm success and organizational performance. However, previous proactivity research has rarely focused on customers, and the few available proactivity studies ... -
Factors associated with blue-collar workers' participation in Worksite Health Promotion Programs: A scoping literature review
(Peer reviewed; Journal article, 2023)A growing number of employers implement worksite health promotion programs (WHPPs). In particular, blue-collar workers may benefit from these WHPPs. However, they are less likely than other workers to participate and little ... -
The impact of COVID-19 on the mental health and well-being of ambulance care professionals: A rapid review
(Peer reviewed; Journal article, 2023)The COVID-19 pandemic has a significant impact on the health and well-being of all healthcare professionals. However, for ambulance care professionals it is unknown on which health outcomes the impact of COVID-19 is measured, ... -
Sammenhenger mellom intern mobbing og mental utmattelse innen hotell- og serveringsbransjen
(Bachelor thesis, 2023)Bakgrunn: Hotell og serveringsbransjen topper statistikker over mobbing, mistrivsel, lavtil-fredshet og gjennomtrekk i bransjen. For ansatte i bransjen som melder om slike forhold kan det være grunnlag for redusert mental ... -
Hvilke holdninger har ansatte til digitale verktøy i restaurant- og hotellbransjen?
(Bachelor thesis, 2023) -
Going the Extra Mile, Now or After a While: The Impact of Employee Proactivity in Retail Service Encounters on Customers’ Shopping Responses
(Peer reviewed; Journal article, 2023)Employee proactivity has been discussed as a key predictor of firm success and organizational performance. However, previous proactivity research has rarely focused on customers, and the few available proactivity studies ... -
Safety voice climate: A psychometric evaluation and validation
(Peer reviewed; Journal article, 2023-09)Introduction: Speaking up about safety issues, termed “safety voice,” is a proactive response where people across all levels of the organization express their concerns to prevent physical hazards. An understanding of safety ... -
Growth Opportunities for an Alpine Ski Resort in Norway
(Peer reviewed; Journal article, 2023)This paper explores growth opportunities for an Alpine ski resort in Norway, examining potential investments in infrastructure, market expansion, and diversification of services. The financial implications of capital ... -
Green and non-green outcomes of green human resource management (GHRM) in the tourism context
(Peer reviewed; Journal article, 2023-10)Globally, organizational espousal of green and sustainable operations has been critically facilitated by green human resource management (GHRM) initiatives, especially in the tourism and hospitality sector. This research ... -
Leadership Behaviors Impact On The Future of Work: Creating An Agile Workforce ( A Systematic Review)
(Master thesis, 2023)Background/Purpose: The nature of work will continue to evolve; therefore, it is essential to investigate today's associations and the role of leadership behaviors in developing a flexible workforce that can adapt to ongoing ... -
Successful Innovation Strategies in Norwegian Service Firms.
(Master thesis, 2023)This thesis aims to explore the service innovation strategies adopted by successful startups, scaleups, and corporate firms in Norway. The purpose of this research is to identify and analyze the factors that contribute to ... -
How Does Organizational Centralization Influence Employees’ Creative Work Involvement in China’s Insurance Industry? From a Psychological Safety Perspective.
(Master thesis, 2023)Insurance companies in China, characterized by a hierarchical structure, face fierce competition in grabbing the market share. Hence, innovation has been settled as a corporate strategy and simultaneously employees are ... -
Tourist Experiences with the Service Quality of Sushi Restaurants in Norway: User Generated Content on TripAdvisor
(Master thesis, 2023)One of the most significant aspects in determining a firm's achievement is its aptitude to satisfy customers with its goods and services. Consumer loyalty is something imperative that ought to be accomplished by the ... -
Meal Experiences at fine dining venues in Norway: A TripAdvisor case study
(Master thesis, 2023)Purpose: Guest experience and feedback play a crucial role in ameliorating the quality of restaurant businesses. Despite their importance in the service sector, there has been little research on customer satisfaction in ...