Kan ansattes opplevelsen av organizational justice, trust in supervisor eller organizational commitment bety noe for deres ekstra-rolle adferd?
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- Studentoppgaver (SV-NHS) 
Background and purpose of this study is to look at what might influence the employee to make an effort beyond what is expected formally in the workplace. Many people have studied how satisfaction affects extra-role behavior or Organizational Citizenship Behavior and therefore I wanted to look at other items such as organizational justice, trust in supervisor and organizational commitment. I conducted a web-based survey in a government agency that performs contract based services to ministries, directorates and underlying departments. The most surprising finding is that employees' perception of distributive procedural justice had no connection with employees extra-role behavior. Additionally the results show that both trust in supervisor and organizational commitment correlate with extra-role behavior.
Master's thesis in Service management
PublisherUniversity of Stavanger, Norway
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