Browsing UiS Brage by Author "King Hok Yeung"
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What do hotel guests care about? A Content Analysis on Hotel Reviews on Hotels in the World’s Most Popular Destination
King Hok Yeung (Master thesis, 2022)This study is to understand the most mentioned aspects when the hotel guests leave their online reviews. This study consists of a thorough analysis on 1,260 hotel reviews across six inhabitable continents in the world. The ...