Blar i UiS Brage på forfatter "Gjerald, Olga"
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Hvordan nyutdannedes kompetanse kan bidra til å skape bedre arbeidsmiljø på en arbeidsplass?
Chwala, Joanna Karolina; Johansen, Emma Cecilia (Bachelor thesis, 2023)Denne bacheloroppgaven undersøker hvordan sisteårsstudenter ved Norsk Hotellhøgskole bruker og vil bruke sin opparbeidede kompetanse fra studiene ut i arbeidslivet, hvor vi tar for oss temaet arbeidsmiljø og knytter disse ... -
Hvordan påvirkes unge nordmenns engasjement i PEB på reise i planleggingsfasen?
Evensen, Jonas (Bachelor thesis, 2022)Denne oppgaven undersøker i hvilken grad unge nordmenn sitt engasjement i «proenvironmental behaviour» påvirkes under planleggingsfasen. Her er det fokus på miljørettede handlinger på ferie, og det undersøkes hvilke ... -
Kan intern rekruttering være en fordel eller en ulempe for en jevnere kjønnsbalanse blant lederstillinger i virksomheter i Norge?
Haugen, Marie Rebecca (Bachelor thesis, 2023)I denne bacheloroppgaven har jeg tatt for meg relevant teori, utført en undersøkelse, og analysert med en rapport for å svare på problemstillingen. Oppgaven omhandler temaene rekruttering, og kjønnsbalanse og likestilling ... -
Say it’s fantastic or say nothing at all: Effects of feedback on consumers’ satisfaction with the outcome of co-production
Furenes, May Irene; Gjerald, Olga; Øgaard, Torvald (Journal article; Peer reviewed, 2018-08)Participation in co-production is essential for consumers to ensure successful service outcomes. To ensure a satisfying service outcome, service providers offer consumers feedback on their task performance. This study ... -
Systematic Review of CRM in Hospitality
Clausen, Jonas Kvamen (Master thesis, 2022)Purpose and background - The aim of this research paper is to review earlier research extensively and systematically regarding customer relationship management (CRM) in the hospitality industry and propose future research. ... -
Visitor Experience at Archaeological Museum: The Importance of Different On-Site Factors
Santoso, Clarissa (Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06)The global phenomenon of tourism and heritage tourism is one of the most researched subjects in tourism studies and there are plenty of researches focusing on visitor experience and visitor satisfaction at the tourist ... -
What drives consumer expectations for institutional food? Identifying antecedents of normative and predictive expectations in baby boomers
Andreassen, Hanne; Gjerald, Olga (Peer reviewed; Journal article, 2023-08)Consumer expectations play a crucial role in shaping consumer experiences, and it is important to understand what factors contribute to these expectations. However, there is limited research on the factors that influence ... -
‘You just get sucked into it’: extending the immersion process model to virtual gameplay experiences in managed visitor attractions
Blumenthal, Veronica; Gjerald, Olga (Peer reviewed; Journal article, 2022)This study investigates the immersion process in virtual visitor experiences in the context of a managed visitor attraction. It validates and extends previously developed models of the immersion process from tourism and ... -
“You just get sucked into it”: The Immersion Process in Managed Visitor Attractions
Blumenthal, Veronica (PhD thesis UiS;, Doctoral thesis, 2021-02)The purpose of this thesis is to examine the nature of the immersion process, the process through which consumers become immersed, in the context of managed visitor attractions. This is a nascent research topic that has ...