Blar i UiS Brage på forfatter "Olsen, Espen"
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To Believe or not to believe in what patients say: Theoretical position, measurement and relevance of patient-reported experience for healthcare quality
Addo Junior, Seth Ayisi (PhD thesis UiS;, Doctoral thesis, 2024)The concept of patient experience has gained traction in the past few decades regarding its relationships with patient outcomes and as an indicator of healthcare quality. Patient experience has been deemed a pillar of ... -
Use of the Hospital Survey of Patient Safety Culture in Norwegian hospitals: A systematic review
Olsen, Espen; Leonardsen, Ann-Chatrin Linqvist (Peer reviewed; Journal article, 2021-06)This review aims to provide an overview of empirical studies using the HSOPSC in Norway and to develop recommendations for further research on patient safety culture. Oria, an online catalogue of scientific databases, was ... -
Validation and Adjustment of the Patient Experience Questionnaire (PEQ): A Regional Hospital Study in Norway
Addo, Seth Ayisi Junior; Mykletun, Reidar J.; Olsen, Espen (Peer reviewed; Journal article, 2021-07)This paper assesses the psychometric qualities of the Patient Experience Questionnaire (PEQ), thereby validating a patient-oriented measurement model in a hospital environment, and modifies the model based on empirical ... -
What do leaders and employees emphasize as important in the JD-R model, an interview study from a service company in Norway
Hjelleseth, Renate (Master thesis, 2023)When looking at the international organisation Gallup’s ‘State of the Global Workplace 2022’ report, we find that 60% of the world’s workers are emotionally detached at work, and 19% are miserable (Gallup 2022). As the ...