Browsing UiS Brage by Journals "Social Policy & Administration"
Now showing items 1-3 of 3
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“I don't know what to do—Could it be cultural?” The operationalization of cultural sensitivity among street‐level workers in the Norwegian Labour and Welfare Administration
(Peer reviewed; Journal article, 2020)Faced with increased global migration and a more ethnically diverse clientele, several studies stress the need for more culturally sensitive welfare services. Others warn that the focus on culture might lead to the ... -
Predictors of satisfaction with digital follow-up in Norwegian Labor and Welfare Administration: A sequential mixed-methods study
(Peer reviewed; Journal article, 2023-06)This study examines predictors of satisfaction with digital follow-up among young people in the Norwegian Labor and Welfare Administration (NAV). A total of 1195 young employment seekers were recruited across Norway. ... -
A scooping review of Scandinavian studies of sick-listed' and social insurance officers' experiences of their encounters'
(Peer reviewed; Journal article, 2022-01)In the Scandinavian countries, social insurance officers (SIOs) hold key positions with regard to coordinating the return-to-work (RTW) process of workers on long-term sick-leave. This article aimed to systematically explore ...