Browsing UiS Brage by Author "Otterbring, Tobias"
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Going the Extra Mile, Now or After a While: The Impact of Employee Proactivity in Retail Service Encounters on Customers’ Shopping Responses
Otterbring, Tobias; Arsenovic, Jasenko; Samuelsson, Peter; Malodia, Suresh; Dhir, Amandeep (Peer reviewed; Journal article, 2023)Employee proactivity has been discussed as a key predictor of firm success and organizational performance. However, previous proactivity research has rarely focused on customers, and the few available proactivity studies ... -
Going the Extra Mile, Now or After a While: The Impact of Employee Proactivity in Retail Service Encounters on Customers’ Shopping Responses
Otterbring, Tobias; Arsenovic, Jasenko; Samuelsson, Peter; Malodia, Suresh; Dhir, Amandeep (Peer reviewed; Journal article, 2023)Employee proactivity has been discussed as a key predictor of firm success and organizational performance. However, previous proactivity research has rarely focused on customers, and the few available proactivity studies ... -
Validation of the Short Version (TLS-15) of the Triangular Love Scale (TLS-45) across 37 Languages
Kowal, Marta; Sorokowski, Piotr; Dinić, Bojana M.; Pisanski, Katarzyna; Gjoneska, Biljana; Frederick, David A.; Pfuhl, Gerit; Milfont, Taciano L.; Bode, Adam; Aguilar, Leonardo; García, Felipe E.; Roberts, S. Craig; Abad-Villaverde, Beatriz; Kavčič, Tina; Miroshnik, Kirill G.; Ndukaihe, Izuchukwu L. G.; Šafárová, Katarína; Valentova, Jaroslava V.; Aavik, Toivo; Blackburn, Angélique M.; Çetinkaya, Hakan; Duyar, Izzet; Guemaz, Farida; Ishii, Tatsunori; Kačmár, Pavol; Natividade, Jean C.; Nussinson, Ravit; Omar-Fauzee, Mohd Sofian B.; Pacquing, Ma. Criselda T.; Ponnet, Koen; Wang, Austin H.; Yoo, Gyesook; Amin, Rizwana; Pirtskhalava, Ekaterine; Afhami, Reza; Arvanitis, Alexios; Duyar, Derya Atamturk; Besson, Théo; Boussena, Mahmoud; Can, Seda; Can, Ali R.; Carneiro, João; Castro, Rita; Chubinidze, Dimitri; Čunichina, Ksenija; Don, Yahya; Dural, Seda; Etchezahar, Edgardo; Fekih-Romdhane, Feten; Frackowiak, Tomasz; Moharrampour, Nasim Ghahraman; Yepes, Talía Gómez; Grassini, Simone; Jovic, Marija; Kertechian, Kevin S.; Khan, Farah; Kobylarek, Aleksander; Križanić, Valerija; Lins, Samuel; Mandzyk, Tetyana; Manunta, Efisio; Martinac Dorčić, Tamara; Muthu, Kavitha N.; Najmussaqib, Arooj; Otterbring, Tobias; Park, Ju Hee; Pavela Banai, Irena; Perun, Mariia; Reyes, Marc Eric S.; Röer, Jan P.; Şahin, Ayşegül; Sahli, Fatima Zahra; Šakan, Dušana; Singh, Sangeeta; Smojver-Azic, Sanja; Söylemez, Sinem; Spasovski, Ognen; Studzinska, Anna; Toplu-Demirtas, Ezgi; Urbanek, Arkadiusz; Volkodav, Tatiana; Wlodarczyk, Anna; Yaakob, Mohd Faiz Mohd Y.; Yusof, Mat Rahimi; Zumárraga-Espinosa, Marcos; Zupančič, Maja; Sternberg, Robert J. (Peer reviewed; Journal article, 2023)Love is a phenomenon that occurs across the world and affects many aspects of human life, including the choice of, and process of bonding with, a romantic partner. Thus, developing a reliable and valid measure of love ...