An exploratory case study on the opportunities of how Artificial Intelligence can contribute to reduce the communication gap and streamline the distribution of resources.

Abstract

Executing a project successfully requires companies to initiate the right processes and implement the correct tools. Project management depends on good planning to achieve its strategic goals. It is necessary to have sufficient information that always covers all the elements of a project to be able to make the right decisions. To save time and costs when implementing a project, it is important that the field project management takes a more active role in the digital transformation. It is beneficial for a company to adopt and integrate technological solutions in all aspects to keep up with the development. Today, Artificial Intelligence is the key driver for digital transformation because it can be used for decision-making when combined with big data.

The aim of this thesis is to focus on opportunities on how Artificial Intelligence can improve the planning process of project management and investigate how project managers and organizations can benefit and increase efficiency from it. More specifically the purpose is to take a closer look at what opportunities Artificial Intelligence can contribute to reducing the communication gap and streamlining the distribution of resources. Furthermore, the aim is to explore what digital solutions with Artificial Intelligence integration have been used in project management and the construction industry. There will be an elaboration on the objective and the thesis will address the research questions.

The results are presented through a qualitative approach through in-depth interviews. The interviews are with managers that have experience in the construction industry. The purpose is to get in touch with relevant candidates that can provide insight into what the communication tools are used and the resource allocation process to be able to provide in-depth answers to the problem. In addition, their stance on how the role of a project manager is changing because of the development of Artificial Intelligence. The findings suggest that the adoption and integration of Artificial Intelligence are highly valuable, but there are limitations to how far communication and resource allocation can further digitalize.