Human factors, technical and organizational issues in onshore operation center: Challenges, best practices and recommendations

Abstract

The master thesis intends to identify Human factors that include human characteristics, mistakes, working conditions, and changes in human performances, and to identify Technical challenges that include operational delays, technical limitations, standards and cost-affect, and to identify Organizational challenges that include work-flow delays, decision making errors and hierarchy levels. Discuss and define the above challenges and limitations with oil and gas operator’s onshore operation center personnel. The goal is to identify factors, issues and challenges that can make onshore operations more safe and successful. Interaction and meetings are reviewed in order to better understanding the complex system operation at onshore CR. Integrated operation (IO) knowledge was introduced, which includes the onshore operations, network upgrades, and sophisticated automated system implementation and latest integrations techniques. At last some conclusions concerning the challenges involved, limitations discussed earlier, best practices and some recommendations were presented to improve the business and production performances.