Effective use of e-learning tool for organizational competence development and knowledge management

Abstract

The main objective of this research is to identify the possible gaps and improvements of E-learning module that implemented in Skretting company. The literature review was done to understand the meanings of comptence and knowledge managament aspects but also to clarify terms, elements and challenges of E-learnig tool in general. A case study was implemented based on data collection through Skretting management interview and personnel questionnaire from different coutries where Skretting has its production assets. The management interview was conducted to three managers from differents Skretting departments where all of them have expressed their own professional opinions regarding Skretting training strategy. The questionnaire was aimed to identify the quality of the main three elements (technical design, content design and learning process) of E-learning module based on personnel opinions. All recieved results from the interview and questionnaire were dicussed in details in this master‘s thesis. Recommendations as a deliverable part of the research are presented at the end of the thesis where the main aim is to improve the effectiveness of E-learning module that can be used to train Skretting production personnel. The full versions of the interview and questionnaire illustrated in appendixes A and B at the end of the thesis work.