Blar i Faculty of Social Sciences på tidsskrift "Journal of Business Research"
Viser treff 1-8 av 8
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Barriers and paradoxical recommendation behaviour in online to offline (O2O) services. A convergent mixed-method study
(Peer reviewed; Journal article, 2021)Mobile apps offering online to offline (O2O) services act as aggregators providing interface for delivery of required products and services at a preferred location. Despite offering multiple affordances, many O2O services ... -
Cost-cutting actions, employment relations and workplace grievances: Lessons from the 2008 financial crisis
(Peer reviewed; Journal article, 2022)Periods of economic recession are typically accompanied by the use of cost-cutting actions, such as wage cuts or freezes, increased workloads and reduced training expenditures. While such actions are expected to boost ... -
The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps
(Peer reviewed; Journal article, 2022)The literature offers valuable insights into various aspects of service recovery and service outcomes. However, the available findings are limited relative to the size of the ever-expanding service economy. In particular, ... -
Opportunities and challenges in food entrepreneurship: In-depth qualitative investigation of millet entrepreneurs
(Peer reviewed; Journal article, 2023)Consumer food preferences are undergoing a rapid transformation, and there has been a heightening of interest in eating healthy, sustainable foods. Food entrepreneurs are cashing in on the trend and are diversifying their ... -
Servitization research: A review and bibliometric analysis of past achievements and future promises
(Peer reviewed; Journal article, 2021)Manufacturing firms are increasingly adopting a strategy known as 'servitization' to add services to existing product-based offerings to stimulate additional revenue and growth. While the emerging research domain of ... -
Supply chain collaboration and sustainable development goals (SDGs). Teamwork makes achieving SDGs dream work
(Peer reviewed; Journal article, 2022)The global push towards sustainable development has led to an upsurge in academic literature at the juncture of supply chain collaboration (SCC) and sustainability. The present paper aims to map this growing literature to ... -
Sustainable development goals research in higher education institutions: An interdisciplinarity assessment through an entropy-based indicator
(Peer reviewed; Journal article, 2022)Since 2015, the United Nations has urged higher education institutions (HEIs) to adopt an interdisciplinary approach towards the Sustainable Development Goals (SDGs). In other words, universities are encouraged to transcend ... -
Why do people avoid and postpone the use of voice assistants for transactional purposes? A perspective from decision avoidance theory
(Peer reviewed; Journal article, 2022-07)Consumers increasingly adopt artificial intelligence (AI) enabled voice assistants (VAs) for transactional and non-transactional uses due to these devices’ inherent affordances, such as their ease of use and convenience. ...