• norsk
    • English
  • English 
    • norsk
    • English
  • Login
View Item 
  •   Home
  • Universitetet i Stavanger
  • Faculty of Social Sciences
  • Department of Economics and Business Administration
  • Master's theses (SV-HH 2008-2017)
  • View Item
  •   Home
  • Universitetet i Stavanger
  • Faculty of Social Sciences
  • Department of Economics and Business Administration
  • Master's theses (SV-HH 2008-2017)
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Influences on effectiveness in Aker MH Operations : theoretical-empirical assessment of the Service and Spare Parts departments

Borch, Marianne Beatrice
Master thesis
Thumbnail
View/Open
Borch, Marianne.pdf (867.2Kb)
URI
http://hdl.handle.net/11250/183721
Date
2008
Metadata
Show full item record
Collections
  • Master's theses (SV-HH 2008-2017) [418]
Abstract
The degree of effectiveness in an organisation is affected by its design. Effective

structuring is, however, not only a question of an internal consistency among the

organisation’s design parameters. In order to be effective, an organisation also needs a

consistent structure that matches the situation in which it operates. Assessing

organisational effectiveness thereby involves considering both structural and situational

factors. The research question of this master thesis is concerned with how the contextual

factors affect effectiveness in two after sales departments in Aker MH. To assess this,

empirical data was collected though semi structured research interviews and then

evaluated on the basis of a theoretical framework founded in organisational theory. The

theories used help classify the contextual factors and present optimal structural solutions.

The results and interpretations of the data for this thesis indicate that the after sales

departments in Aker MH is following an ambidextrous approach and that this has an

overall positive impact on effectiveness. Both empiricism and theory do, however,

suggest that effectiveness in the after sales departments in Aker MH is lower than what

can be achieved. The degree of effectiveness further seems to vary between the

departments and departmental effectiveness further appears to be measured by different

variables.

The evaluation of the factors and their influence, and the current fit is followed by some

suggestions of possible actions that Aker MH could implement to increase the structural

and contextual fit, and thereby possibly increase their effectiveness.
Description
Master's thesis in Firm management
Publisher
University of Stavanger, Norway
Series
Masteroppgave/UIS-SV-IØL/2008

Contact Us | Send Feedback

Privacy policy
DSpace software copyright © 2002-2019  DuraSpace

Service from  Unit
 

 

Browse

ArchiveCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsDocument TypesJournalsThis CollectionBy Issue DateAuthorsTitlesSubjectsDocument TypesJournals

My Account

Login

Statistics

View Usage Statistics

Contact Us | Send Feedback

Privacy policy
DSpace software copyright © 2002-2019  DuraSpace

Service from  Unit