Mapping the inbound logistics of the refineries & terminals (plants) onshore at StatoilHydro, identify main problems and issues and suggest quick wins and possible solutions
Abstract
The aim of this paper is to identify main problems and issues in the supply chain of the
inbound logistics at StatoilHydro’s onshore plants. The identification will be based on a
mapping of the chain, where value added activity is in focus. The problems and issues will be
evaluated and prioritized according to suggested quick wins and possible solutions will be
identified. The recommended solution will be based on the elaborated theory of muda and the
principle of lean thinking.
The research was conducted by the leads of Action research and resulted in a comprehensive
mapping of the supply chain and the procurement process, with a definition of customer
value, value stream, costs and risks. Through the analysis of the chain with the seven wastes
of lean thinking as a reference point, several problems were defined. These problems had all
in common that they were inhibiting flow of goods or information through the chain. As not
all the wastes were just as easy to eliminate, they were categorized and prioritized due to:
quick wins, which problems that contributed most to increase flow if they were eliminated
and the problems that could not be eliminated because they are not in the hands of
StatoilHydro.
By eliminating the different problems and issues derived, StatoilHydro may increase the
reliability and efficiency of their supply chain. As these factors were the ones valued by the
customer, an effort should be made to increase flow so the information and goods may move
faster through the chain. The alternative solutions to how StatoilHydro may accomplish this
have been evaluated in this paper. Through this evaluation, following recommendations were
made due to their ability to add to customer value:
♦ Increase flow by organizing for focus on process rather than task, by appointing a
responsible for the whole purchasing process, including arrangement for transport.
Quick wins may be gained.
♦ Strive to better communication between the different steps in the chain ...
Description
Master's thesis in Firm management