dc.contributor.advisor | Kruke, Bjørn Ivar | |
dc.contributor.author | Skjæveland, Jeanett Hetland | |
dc.date.accessioned | 2020-08-04T12:53:47Z | |
dc.date.available | 2020-08-04T12:53:47Z | |
dc.date.issued | 2020-05-30 | |
dc.identifier.uri | https://hdl.handle.net/11250/2670808 | |
dc.description | Master's thesis in Risk management | en_US |
dc.description.abstract | Summary
The purpose of this assignment has been to investigate whether social media is a tool for use in the crisis communication or whether it is an uncontrollable channel for operators on the Norwegian continental shelf. To find answers to that, I designed the question “To what extent operators on the Norwegian continental shelf use social media in their crisis communication?”
A Qualitative method has been chosen for this assignment. More specifically, semi-structured interview was conducted of eight key people in five selected operating companies in Norway.
Main findings in the thesis;
• All companies feel that the speed of crisis communication has increased due to the development of social media.
• All companies experience a dilemma that information in a crisis should be released early, while at the same time the information must be verified and correct.
• Only two of five companies have described social media in the crisis communication plan, or in the emergency preparedness plan.
• The informants from companies A and E agree that if they had had more resources in the communication department, as well as “digital enthusiasts”, they would have had a different approach to social media than they have today. | en_US |
dc.language.iso | nob | en_US |
dc.publisher | University of Stavanger, Norway | en_US |
dc.relation.ispartofseries | Masteroppgave/UIS-TN-ISØP/2020; | |
dc.rights | Navngivelse 4.0 Internasjonal | * |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/deed.no | * |
dc.subject | krisekommunikasjon | en_US |
dc.subject | kommunikasjon | en_US |
dc.subject | operatørselskap | en_US |
dc.subject | krisehåndtering | en_US |
dc.subject | SoMe | en_US |
dc.subject | sosiale medier | en_US |
dc.subject | risikostyring | en_US |
dc.title | SoMe - Et krisekommunikasjonsverktøy eller en ukontrollerbar kanal for operatørselskap på norsk sokkel? | en_US |
dc.type | Master thesis | en_US |
dc.subject.nsi | VDP::Samfunnsvitenskap: 200 | en_US |
dc.subject.nsi | VDP::Teknologi: 500 | en_US |