dc.contributor.author | Johannesen, Dag Tomas Sagen | |
dc.contributor.author | Lindøe, Preben Hempel | |
dc.contributor.author | Wiig, Siri | |
dc.date.accessioned | 2022-12-20T12:11:00Z | |
dc.date.available | 2022-12-20T12:11:00Z | |
dc.date.created | 2020-08-09T22:11:45Z | |
dc.date.issued | 2020 | |
dc.identifier.citation | BMC health services research, 20(1), 1-14. | en_US |
dc.identifier.issn | 1472-6963 | |
dc.identifier.uri | https://hdl.handle.net/11250/3038814 | |
dc.description.abstract | Certification in healthcare often involves independent private sector bodies performing legally required or voluntary external assurance activities. These certification practices are embedded in international standards founded in traditional beliefs about rational and predictable processes for quality and safety improvement. Certification can affect organizational and cultural changes, support collaboration and encourage improvement that may be conducive to resilient performance. This study explores whether ISO 9001 quality management system certification can support resilience in healthcare, by looking at characteristics in the objectives, methods, and practice of certification from a certification body’s perspective. | en_US |
dc.language.iso | eng | en_US |
dc.publisher | BioMed Central | en_US |
dc.rights | Navngivelse 4.0 Internasjonal | * |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/deed.no | * |
dc.subject | NVA | en_US |
dc.title | Certification as support for resilience? Behind the curtains of a certification body — a qualitative study | en_US |
dc.type | Peer reviewed | en_US |
dc.type | Journal article | en_US |
dc.description.version | publishedVersion | en_US |
dc.rights.holder | the author | en_US |
dc.source.pagenumber | 14 | en_US |
dc.source.volume | 20 | en_US |
dc.source.journal | BMC Health Services Research | en_US |
dc.source.issue | 1 | en_US |
dc.identifier.doi | 10.1186/s12913-020-05608-5 | |
dc.identifier.cristin | 1822288 | |
dc.relation.project | Norges forskningsråd: 275367 | en_US |
dc.relation.project | SHARE - Centre for Resilience in Healthcare: 5091 | en_US |
cristin.ispublished | true | |
cristin.fulltext | original | |
cristin.fulltext | original | |
cristin.qualitycode | 2 | |