Alternatives for the Development of the Maritime business in Rogaland
MetadataShow full item record
The variance of ship arrivals and departures plays a major role in port and terminal operations. Variance creates unevenness, fluctuation and variation to the onshore supply- and value chain. The analysed SafeSeaNet Norway dataset contains arrival- and departure estimates from a 16-month period which shows that the actual time deviates considerably from the estimated times. There is a big potential to reduced costs when variance can be governed in a proper way mitigating the causes creating variance. Real time information sharing standards should be implemented in the supply- and value chain to enhance the quality of maritime services and customer satisfaction. By using the combination of Total Quality Management (TQM) and LEAN methods and tools, the maritime industry should be able to reduce the cost due to variation significantly. This includes the use of continuous improvement circle processes like the one of Kaizen to enhance resource utilisation. The study concludes that long term gains from mitigating and removing causes of variance will generate extra capacity and that changes can thus contribute to a new way of cargo transportation in North Jæren.
Master's thesis in Mechanical engineering