Employee job satisfaction and turnover intention

Abstract

The aim of this thesis is to investigate the level of employee’s job satisfaction and employee’s intention to leave their work with respect to 4Service offshore AS. In addition, this thesis tests the influence of demography (age, gender, relationship state and experience) on turnover intention. This thesis used Herzberg’s hygiene and motivator factor theory as a theoretical framework and email questionnaire was used as a primary source of data. The questionnaire was sent to all 176 employees and 85 employees responded accordingly. Furthermore, to analyze the information that were collected through questionnaire and to provide meaningful evidence, STATA software was used as a statistical tool. The result was analyzed and presented with respect to descriptive and inferential analysis to provide clear information and to send valuable information for the reader. The result supports our theoretical framework and it evidently shows job satisfaction as a single independent variable and hygiene and motivator factors as a separate predictor variable and they have a significant effect on turnover intention (dependent variable) with a p value = 0.000, which means it is significant at all significant level 0.1, 0.05 and 0.01