HRO performance in small/medium oil-service organizations : what are the possibilities for HRO performance in small and medium sized oilservice companies, and have PI Intervention fulfilled the demands for a reliable and safe organization?
Master thesis
Permanent lenke
http://hdl.handle.net/11250/184496Utgivelsesdato
2010Metadata
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- Studentoppgaver (SV-IMS) [1345]
Sammendrag
Every individual who is employed by an organization demands that he/she will be
able to do the best job they can under safe conditions. Equally, employers in all
organizations are seeking the optimal conditions for employers to do their job
productively and safely, so that they avoid personnel injuries, high turnover, sick
leave, substitutes and general poor work ethics. There are many elements involved in
creating a safe environment, which is mainly the same for large and small
organizations. The context for a small organization, in difference to a large
organization, is relatively the same, but do small organizations have the same
possibility for high reliability performance as large organizations? PI Intervention, an
oil-service organization have asked me to perform this investigation, in addition to
evaluate their emergency preparedness plan and response.
In this thesis the high reliability theory is used to investigate the safety culture and
organizational approach to a safe work environment. PI Intervention invited me in to
do this investigation and provided me access to their organization to do interviews
and observations of their emergency preparedness exercise. Qualitative research
methods like interviews, observations and informal conversations were used to
gather empirical material, which has then been discussed in relation to high reliability
organization theory, as well as emergency management.
The findings indicate that PI Intervention as an organization is preoccupied with
maintaining a safe environment for their employees. There is a trusting relationship
between management and front line personnel which creates an open and
transparent organization, where safety is in high priority. PI Intervention is a
small/medium sized organization, but there is no indication that the size of the
company has a negative effect on their safety systems. There are, of course, some
aspects, such as limited resources and manpower, that could influence the work that
is done in safety procedures, but there was no sign that this was the case at PI Intervention. Being a relatively small sized company has its limitations, but also its
advantages. Although PI Intervention does not fulfil all of the elements that a high
reliability organization requires, I see them as a high reliability organization because
of their successful procedures and preventive work toward emergency preparedness.
Beskrivelse
Master's thesis in Risk management and societal safety