Browsing Norwegian School of Hotel Management (SV-NHS) by Author "Røislien, Jo"
Now showing items 1-2 of 2
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A systematic review and meta-analysis: the effect of feedback on satisfaction with the outcome of task performance
Furenes, May Irene; Røislien, Jo; Gjerald, Olga; Furunes, Trude; Øgaard, Torvald (Journal article; Peer reviewed, 2019-11)Background Knowledge of how to improve consumer satisfaction with the outcome of co-production in services with high levels of interaction is important for achieving and maintaining a competitive advantage in the service ... -
Workplace Incivility and Turnover Intention in Organizations: A Meta-Analytic Review
Namin, Boshra Hejraty; Øgaard, Torvald; Røislien, Jo (Peer reviewed; Journal article, 2021-12)Incivility has been identified as a prevalent and crucial issue in workplaces and one that may be associated with detrimental effects on employees and organizational outcomes, such as turnover intention. Many studies have ...