Factors influencing successful employment of foreign nationals with immigrant background into managerial positions within the hospitality industry in Norway. Analysis of experiences and challenges encountered
Master thesis

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Date
2011Metadata
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- Studentoppgaver (SV-NHS) [625]
Abstract
This research paper focuses on employment experiences and challenges immigrants encounter coming to Norway. A mixed method design is applied to collect both quantitative and qualitative data. Participants of the study include General Managers or Human Resource Managers of hotels in Norway and immigrants holding managerial hotel positions.
Factors influencing successfully obtaining managerial hotel positions are examined: (1) language proficiency, (2) integration processes, (3) previous work experience from Norway, (4) university degree from Norway, (5) length of residence. The main barriers immigrants encounter while finding employment are also analyzed.
The findings indicate fluency in Norwegian is a prerequisite for immigrants seeking managerial positions within the Norwegian hospitality industry. Analyses demonstrate previous Norwegian work experience and education provide immigrants competitive advantages in the hiring process. Research suggests access to influential social networks is essential to build social capital and obtain managerial positions within the hospitality industry in Norway.
Description
Master's thesis in International Hospitality Management