• Why is the VR/AR industry not performing as well as forecasted within the Norwegian market? 

  Vier, Jørgen (Master thesis, 2022)

  Abstract Virtual Reality and Augmented Reality are currently facing some challenges becoming popularized enough to be a household device in the Norwegian market. Since the big breakthroughs in 2015-2016 it has been well ...

• The Importance of a Hotel Middle Manager’s Intrinsic Motivation to Ensure Their Well-Being in the Workplace During a Global Pandemic’ 

  Joakimsen, Trine Spannow; Nygård, Malin Christin Bogen (Master thesis, 2022)

  The aim of this thesis was to examine intrinsic motivation and its impact on well-being during a pandemic such as Covid-19, in order to supplement leadership theory that focuses on the consequences of the global pandemic; ...

• “The Importance of a Hotel Middle Manager’s Intrinsic Motivation to Ensure Their Well-Being in the Workplace During a Global Pandemic’’ 

  Joakimsen, Trine Spannow; Nygård, Malin Christin Bogen (Master thesis, 2022)

  The aim of this thesis was to examine intrinsic motivation and its impact on well- being during a pandemic such as Covid-19, in order to supplement leadership theory that focuses on the consequences of the global pandemic; ...

• Empowerment of Front-Line Employees in the Construction of an Employee Handbook 

  Känninen, Tiina (Master thesis, 2022)

  This multiple case study investigates the importance of empowering front-line employees in the construction of an employee handbook. The study researches this by discussing training, leadership styles, empowerment, and ...

• Retaining Qualified Chefs: A Qualitative Study of Restaurant Manager's Strategies 

  Johansen, Synne Mydland (Master thesis, 2022)

  The purpose of this master’s thesis is to achieve a deeper understanding on how restaurant managers are working on retaining qualified chefs. To understand this, themes such as turnover and recruitment are central. This ...

• The Hallyu influences on travel motivation to Korea of Vietnamese Millennials and Generation Z: A case study on Korean dramas and movies 

  Pham, Huyen Minh An (Master thesis, 2022)

  Growth of affordable tourism and expansion of Korean pop-culture, also known as Korean wave or Hallyu, are seen as factors that especially impact consumer habits of Millennials and Generation Z. This dissertation analyses ...

• What is the effect of sustainability practices by Norwegian hotels on their customer satisfaction? 

  Arshad, Wahaj (Master thesis, 2022)

  Abstract Customer satisfaction is vital for the hospitality industry in today's competitive marketplace. This study aimed to see how sustainable hotel practices influenced customer satisfaction. Concerns about the environment ...

• Hvordan påvirker covid-19-pandemien rekruttering av kokker og servitører til restauranter i Stavangerområdet? 

  Skaar, Mikkel (Bachelor thesis, 2022)

• "Riktig person til riktig posisjon" - Hvordan brukes kommunikasjonskanaler i rekrutteringsprosessen? 

  Larsen, Trygve Broe Bodin; Wergeland, Sofie Mathea (Bachelor thesis, 2022)

  I denne bacheloroppgaven skal vi ta for oss problemstillingen om hvordan de ulike kommunikasjonskanalene brukes i rekrutteringsprosessen. Målgruppen vi fokuserer på, er ledere og rekrutteringspersonell. Vi har i denne ...

• "Riktig person til riktig posisjon" - Hvordan brukes kommunikasjonskanaler i rekrutteringsprosessen? 

  Larsen, Trygve Broe Bodin; Wergeland, Sofie Mathea (Bachelor thesis, 2022)

  I denne bacheloroppgaven skal vi ta for oss problemstillingen om hvordan de ulike kommunikasjonskanalene brukes i rekrutteringsprosessen. Målgruppen vi fokuserer på, er ledere og rekrutteringspersonell. Vi har i denne ...

• What do hotel guests care about? A Content Analysis on Hotel Reviews on Hotels in the World’s Most Popular Destination 

  King Hok Yeung (Master thesis, 2022)

  This study is to understand the most mentioned aspects when the hotel guests leave their online reviews. This study consists of a thorough analysis on 1,260 hotel reviews across six inhabitable continents in the world. The ...

• En studie om kriseledelse og kommunikasjon under og etter COVID-19 pandemien. 

  Runge Louis A.; ; Bjune Hans Kristian (Bachelor thesis, 2022)

• Constant Fit Risk Management and the (Daily) Management in the Hospitality Industry - a Systematic Literature Review and Semi-Structured In-Depth Expert Interviews Concerning Risk Identification, Treatment and Monitoring Processes 

  Middelveld, Iris (Master thesis, 2022)

  This master thesis focuses on conducting a systematic literature review in the Hospitality and Tourism Complete database and semi-structured in-depth expert interviews with experts with experience in risk management and ...

• “How do hospitality leaders and employees perceive and experience cultural diversity in social interactions in the workplace?” 

  Anna Shirin Pollestad Kadir; Alexander Alberto Kumle (Master thesis, 2022)

  The purpose of this study was to explore how cultural diversity in social interactions between co-workers in the hospitality industry. The research question is “How do hospitality leaders and employees perceive and experience ...

• “How do hospitality leaders and employees perceive and experience cultural diversity in social interactions in the workplace?” 

  Pollestad, Anna; Kumle, Alexander (Master thesis, 2022)

  The purpose of this study was to explore how cultural diversity in social interactions between co-workers in the hospitality industry. The research question is “How do hospitality leaders and employees perceive and experience ...

• Digital ordering – will it remain a valuable asset for the service industry after the pandemic? 

  Bakketun, Mats (Master thesis, 2022)

  The purpose of this thesis was to explore how QR-codes have affected both guest experiences, and how it affects daily operations in the service industry. The Five Aspect Meal Model (Gustafsson et al., 2006) was reviewed ...

• Urbefolkning og kulturformidling 

  Hagen, Margunn Langevei (Bachelor thesis, 2022)

  Studien inngår i fagfeltet Host - Guest Encounters, med fokus på urbefolkningers kulturformidling. Ut fra problemstillingen: Hvordan bør samenes kultur formidles for turister i Norge? forsøker studien å svare på hvordan ...

• Mangfold på arbeidsplassen, en utfordring eller ressurs? 

  Caroline Birkeland; Pumpim Bunthaburee Rostad (Bachelor thesis, 2022)

  Dagens globalisering gjør verden mindre og mangfoldet større. Som leder i en organisasjon vil man derfor ha mange ulikheter blant sine ansatte å ta hensyn til. Formålet med studien er å se på hvordan leders tilnærming til ...

• Hvilke muligheter og utfordringer kan ansatte med synlig minoritetsbakgrunn oppleve i norsk arbeidsliv? 

  Skagseth, Siv Nardos Frøyland (Bachelor thesis, 2022)

  Norge blir stadig et større flerkultureltsamfunn hvor flere etniske grupper jobber i det norske arbeidslivet. Som et resultat at av samfunnet stadig er i endring har også arbeidsplasser valgt å satse mer på å få flerkulturelt ...

• Hvilken betydning har intern kommunikasjon i en endringsprosess? 

  Gabrielsen, Regine Hansen; Somanathan, Saranka (Bachelor thesis, 2022)

  For at bedrifter skal oppnå konkurransefortrinn i dagens samfunn er de nødt til å få til gode omstillingsprosesser. En viktig faktor for å lykkes med endring er god intern kommunikasjon mellom leder og ansatt. I lys av ...

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