Studentoppgaver (SV-NHS)
Master- og bacheloroppgaver i International hotel and tourism leadership / serviceledelse
Recent Submissions
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Sammenhenger mellom intern mobbing og mental utmattelse innen hotell- og serveringsbransjen
(Bachelor thesis, 2023)Bakgrunn: Hotell og serveringsbransjen topper statistikker over mobbing, mistrivsel, lavtil-fredshet og gjennomtrekk i bransjen. For ansatte i bransjen som melder om slike forhold kan det være grunnlag for redusert mental ... -
Hvilke holdninger har ansatte til digitale verktøy i restaurant- og hotellbransjen?
(Bachelor thesis, 2023) -
Leadership Behaviors Impact On The Future of Work: Creating An Agile Workforce ( A Systematic Review)
(Master thesis, 2023)Background/Purpose: The nature of work will continue to evolve; therefore, it is essential to investigate today's associations and the role of leadership behaviors in developing a flexible workforce that can adapt to ongoing ... -
Successful Innovation Strategies in Norwegian Service Firms.
(Master thesis, 2023)This thesis aims to explore the service innovation strategies adopted by successful startups, scaleups, and corporate firms in Norway. The purpose of this research is to identify and analyze the factors that contribute to ... -
How Does Organizational Centralization Influence Employees’ Creative Work Involvement in China’s Insurance Industry? From a Psychological Safety Perspective.
(Master thesis, 2023)Insurance companies in China, characterized by a hierarchical structure, face fierce competition in grabbing the market share. Hence, innovation has been settled as a corporate strategy and simultaneously employees are ... -
Tourist Experiences with the Service Quality of Sushi Restaurants in Norway: User Generated Content on TripAdvisor
(Master thesis, 2023)One of the most significant aspects in determining a firm's achievement is its aptitude to satisfy customers with its goods and services. Consumer loyalty is something imperative that ought to be accomplished by the ... -
Meal Experiences at fine dining venues in Norway: A TripAdvisor case study
(Master thesis, 2023)Purpose: Guest experience and feedback play a crucial role in ameliorating the quality of restaurant businesses. Despite their importance in the service sector, there has been little research on customer satisfaction in ... -
GENDER’S INFLUENCE ON CAREER PROGRESSION OF FEMALE SNOWSPORTS INSTRUCTORS.
(Master thesis, 2023)The Snowsports industry is highly gendered due to the roots of sports as a male dominated endeavor. This research looks at the way in which gender influences career progression of women in the industry. The research finds ... -
Collaboration as means for sustainable tourism destination – A case study of Hardanger
(Master thesis, 2023)The purpose of this study is to investigate collaboration´s role towards sustainable development at a tourist destination. To help identifying this, three research questions were identified, and the Hardanger region in the ... -
A qualitative study of how young leaders in the service industry work to prevent sexual harassment in the workplace and how they handle reported incidents.
(Master thesis, 2023)Leaders play a crucial role in preventing sexual harassment in the workplace. Their commitment and efforts are essential in creating a safe and healthy work environment. Young leadership can result in challenges based on ... -
Utvikling av stabile arbeidsplasser på Kvitsøy med fokus på turisme og reiseliv
(Bachelor thesis, 2023)Norges minste kommune, Kvitsøy like utenfor Stavanger, står i dag ovenfor en potensiell økning i tilflyttere og besøkende på grunn av bygging av Rogfast tunellen og gratis fergeavganger mellom Mekjarvik (Randaberg) og ... -
Effekten av Korean Wave
(Bachelor thesis, 2023)Studien ta for seg effekten av Korean Wave basert på tidligere forskning utgjort i forskjellige tidsperioder; og innenfor ulike dimensjoner. Hvordan fenomenet har endret seg, hva slags forventninger har forskere hatt ... -
Hvordan tenker reiselivsnæringen å tilrettelegge for lærlingeplasser
(Bachelor thesis, 2023)Denne oppgaven tar for seg lærlinger i reiselivet og hvordan reiselivsnæringen oppfatter det å ha lærlinger og hvordan lærlinger blir ivaretatt. -
Samspillet mellom mangfoldsledelse og effektiv kommunikasjon
(Bachelor thesis, 2023)Hensikten med denne bacheloroppgaven var å undersøke hvilke faktorer som inngår i mangfoldsledelse slik at organisasjoner kan effektivisere kommunikasjonen. Problemstillingen som ble valgt for denne oppgaven er som følger: ... -
Reiseforsikringssvindel
(Bachelor thesis, 2023)En forsikring er en beskyttelse for deg mot økonomisk tap, som betyr i bunn og grunn at man kjøper seg fri fra risiko. Når man skal reise på ferie kan en forsikring være betryggende å ha med seg i bagasjen. Uventet hendelser ... -
Leveraging Social Sustainability and Effective Leadership to Improve Reputation and Attract Skilled Employees in the Hotel Industry
(Master thesis, 2023)The purpose of this study was to investigate the implementation of social sustainability practices and effective leadership in the hotel industry within the Stavanger region regarding the hotels reputation and how they can ... -
Smak av hav, et nytt bærekraftig matsystem for sjømat
(Bachelor thesis, 2023)I denne oppgaven ønsker jeg å undersøke hvordan et nytt matsystem, utviklet av Smak av hav, kan bidra til en mer bærekraftig norsk sjømatnæring og hvordan det også kan være med på økt verdiskaping for reiselivsnæringen. ... -
How can hospitality companies retain their hospitality talents?
(Master thesis, 2023)The purpose of this thesis is to examine how hospitality companies can retain their hospitality talents. Using a qualitative case study approach to examine hospitality talents ́ criteria for intention of loyalty and to ... -
Which onboarding practices do HR-employees and newcomers view as important, and how do onboarding practices contribute to workplace socialisation?
(Master thesis, 2023)The purpose of this master’s thesis was to explore onboarding and workplace socialisation in Norwegian organisations. Furthermore, the study aims to research how onboarding can affect the workplace socialisation for the ... -
Upplevelsen av Närvaro: En Studie om Dess Påverkan på Kommunikation i Digitala Möten
(Bachelor thesis, 2023)Syftet med denna studie är att utforska möjligheterna innanför digitala möter och utsikterna som nya mötesteknologier erbjuder. Digitala möten används för att reducera arbetsrelaterade resor. Genom att förstå användarens ...