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dc.contributor.authorKoval, Olena
dc.date.accessioned2014-10-09T08:17:30Z
dc.date.available2014-10-09T08:17:30Z
dc.date.issued2014-06-15
dc.identifier.urihttp://hdl.handle.net/11250/223454
dc.descriptionMaster's thesis in International Hospitality Managementnb_NO
dc.description.abstractThe aim of the present study was to explore bullying and its effects among university employees (n = 211). It was hypothesized that bullying would have negative correlations with social support and work engagement, and that there would be a positive relationship between the experience of being bullied and psychological distress, absenteeism, turnover intention as well as transfers within the same organization.Workplace bullying was examined using Negative Acts Questionnaire (NAQ-R, Einarsen, Hoel & Notelaers, 2009), reliable and valid instrument for measurement of workplace bullying. The results showed that 16.6% of respondents were classified as victims of bullying, applying bullying criteria based on behavioral approach, that is individuals experienced at least one negative act “at least once a week” during the past six months. This number was in line with previous research among university employees (Zabrodska & Kveton, 2012). Confirming the previous studies, it was discovered that the most prevalent forms of bullying were related to work. Victims of bullying experienced more psychological distress, than non-victims. Findings showed that 5.5% of the variance in psychological distress was explained by bullying. There was a small, negative correlation between bullying and social support, with high levels of perceived bullying associated with low levels of social support. Finally, the paper showed that bullying was significantly correlated with employees’ turnover intention. As for work engagement, absenteeism, and transfers within the same organization there was observed no significant relationship between the variables. Finally, the results did not provide support for the hypotheses that socio-demographic and work situation factors such as age, gender, and work experience affect the likelihood of becoming a victim. Hierarchical status, confirming the hypothesis, appeared not to be statistically significant in bullying experience. The findings from this study could be useful in developing work environment in university sector.nb_NO
dc.language.isoengnb_NO
dc.publisherUniversity of Stavanger, Norwaynb_NO
dc.relation.ispartofseriesMasteroppgave/UIS-SV-NHS/2014
dc.rightsNavngivelse 3.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/deed.no*
dc.subjectworkplace bullyingnb_NO
dc.subjectpsychological distressnb_NO
dc.subjectsocial supportnb_NO
dc.subjectabsenteeismnb_NO
dc.subjectturnover intentionsnb_NO
dc.subjectNAQ-reversednb_NO
dc.subjectreiselivsadministrasjonnb_NO
dc.subjectmobbing
dc.subjectsykefravær
dc.titleBullying among university employees: Prevalence, correlates, and consequencesnb_NO
dc.typeMaster thesisnb_NO
dc.subject.nsiVDP::Social science: 200::Economics: 210::Business: 213nb_NO
dc.source.pagenumber106nb_NO


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  • Studentoppgaver (SV-NHS) [545]
    Master- og bacheloroppgaver i International hotel and tourism leadership / serviceledelse

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Navngivelse 3.0 Internasjonal
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