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dc.contributor.authorSalomonsen, Karoline
dc.descriptionMaster's thesis in International hospitality managementnb_NO
dc.description.abstractThe purpose of this study was to assess the competency criteria employed by Scandinavian hospitality industry managers when hiring a potential full time employee in their respective departments and student perspectives of these. To achieve the best comparison students answered the survey as what they believed a recruiter would rate as important when making hiring decisions. This theses introduces competency criteria research in the Scandinavian hotel industry and can be considered to open for further research on the field. The data were analyzed with the content analysis techniques of phenomenology quantitative research and revealed that skills & abilities and attitude are the most influential factors for making hiring decisions for the industry managers. The students were more widespread in their assessment of the importance of the criteria and projected knowledge to an equally important factor. Concluding thoughts presented in this thesis is in regards to managerial implications for the industry and the educators, based on student and industry result. The ultimate outcome of these management implications is to achieve consistency in hospitality recruitment and selection based on educational and industry demands.nb_NO
dc.publisherUniversity of Stavanger, Norwaynb_NO
dc.rightsAttribution-NonCommercial 3.0 Norway*
dc.subjecthospitality industrynb_NO
dc.titleThe Scandinavian hospitality industry vs. Norwegian hospitality students. A competency assessmentnb_NO
dc.typeMaster thesisnb_NO
dc.subject.nsiVDP::Social science: 200::Economics: 210::Business: 213nb_NO

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  • Studentoppgaver (SV-NHS) [199]
    Master- og bacheloroppgaver i International hotel and tourism leadership / serviceledelse

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Attribution-NonCommercial 3.0 Norway
Except where otherwise noted, this item's license is described as Attribution-NonCommercial 3.0 Norway