-A study that examines Safety Culture, Risk Management and Safety Management in Hospitality Industry

Abstract

This thesis research focus on hospitality industry. The aim of this research study is to examine safety culture, safety management and risk management. Apparently, all these variables have connection with each other which is already proved by theory. This research investigates their connection and evaluate whether these variables support each other in hospitality industry. 26 questions are added in interviews. Most of the questions are from previous literature and a few questions are self-constructed. Semi structured interviews are conducted for the purpose of data collection. Eight managers from two different hotels (four from each hotel) took part in this research as subjects. Organizational structure and size of both hotels are same.