The Effect of Technology in the Workplace on Perceived Stress, Work-family Conflict and Job Satisfaction

Abstract

Technology has become the new way of living, where we can do anything from our phones. The phenomenon of technology has had a great impact on global development, in all aspects. Through the years businesses have, and still do, use an extreme amount of money and resources on new technology features in order to be more efficient. This research aim to look at how technology in the workplace has an impact on the end-user “when the day is over”. This can give an indication on how businesses should go around technology to get a better value for their invested capital. The consequences of technology in the workplace that we address in this research are; work-family conflict, work stress and job satisfaction. We have based the research on the Unified Theory of Technology Acceptance, Technology overload and previous studies looking into the phenomenon of technology in the workplace. Our main findings suggest that there are several significant relationships between the measures variables in the conceptual framework. But further research should be done to validate these finding extensively. This master thesis can contribute to the understanding of how covid-19 has and will influence technology use in the workplace.