| dc.description.abstract | The main aim of this study is to examine the effects of favouritism in the hospitality industry on employee work engagement. The primary objective of this study is to gain a comprehensive understanding of the underlying mechanisms that contribute to the observed impact. This will be achieved by investigating the mediating role of Psychological Capital (PsyCap). This study aims to conduct empirical research with a sample size of 200 hospitality employees to examine the impact of favouritism on workforce morale, job satisfaction, and potential disengagement. Additionally, the study seeks to investigate the role of PsyCap, which includes components such as self-efficacy, hope, optimism, and resilience, in mediating these relationships. The intention is to provide a comprehensive analysis of these dynamics and provide valuable insights for stakeholders in the hospitality industry. These insights will assist in the formulation of strategies to address the adverse consequences of favouritism, improve employee work engagement, and foster the overall well-being and performance of organisations operating within this sector.
Keywords: hospitality industry, Norwegian hospitality industry, favouritism, work engagement, psychological capital | |
