Browsing Vitenskapelige publikasjoner (SV-NHS) by Subject "feedback"
Now showing items 1-2 of 2
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A systematic review and meta-analysis: the effect of feedback on satisfaction with the outcome of task performance
(Journal article; Peer reviewed, 2019-11)Background Knowledge of how to improve consumer satisfaction with the outcome of co-production in services with high levels of interaction is important for achieving and maintaining a competitive advantage in the service ... -
Can social comparison feedback affect indicators of eco-friendly travel choices? Insights from two online experiments
(Journal article; Peer reviewed, 2017-01)Two online experiments explored the effects of social comparison feedback on indicators of eco-friendly travel choices. It was tested whether the chosen indicators are sensitive to the information conveyed, and if this ...