Browsing Studentoppgaver (SV-NHS) by Author "Bakketun, Mats"
Now showing items 1-1 of 1
-
Digital ordering – will it remain a valuable asset for the service industry after the pandemic?
Bakketun, Mats (Master thesis, 2022)The purpose of this thesis was to explore how QR-codes have affected both guest experiences, and how it affects daily operations in the service industry. The Five Aspect Meal Model (Gustafsson et al., 2006) was reviewed ...