Blar i Studentoppgaver (SV-NHS) på emneord "guest satisfaction"
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An investigation of correlations between employee satisfaction and guest satisfaction at hotels in Scandinavia
(Masteroppgave/UIS-SV-NHS/2014;, Master thesis, 2014-06-13)The aim of this cross-sectional research was to investigate the correlations between guest satisfaction and employee satisfaction amongst 60 hotels in Scandinavia. This research is set our to answer the following question: ...