Browsing Studentoppgaver (SV-NHS) by Subject "service quality"
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The impact of hotel interiors on customer’s loyalty intentions
(Masteroppgave/UIS-SV-NHS/2015;, Master thesis, 2015-06-15)Purpose – The purpose of this master thesis is to examine the role of hotel interiors which are perceived by five atmospheric elements of color, lighting, layout, style, and furnishings on customer’s loyalty intentions ...