How does self-efficacy influence job outcome in regard to hotel employees with immigrant background?
Master thesis
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http://hdl.handle.net/11250/2413780Utgivelsesdato
2016-06Metadata
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Sammendrag
The main purpose of the study was to reveal how self-efficacy may determine the job outcome of employees with immigrant background. Moreover, the research paper aimed to examine the possible effect of self-efficacy on the main concepts: job performance, job satisfaction, loyalty and organizational commitment. For the data collection, eleven hotels were included in the survey with a total number of 99 participants, all of which have been employees with immigrant background. The data analysis was conducted using IBM’s SPSS in order to test the six hypotheses from this study. The results confirmed four of the six hypotheses, thus offering empirical value and confirming results from previous studies. It was shown that self-efficacy has the strongest influence on job performance, and that it can predict in a significant way the organizational commitment of the immigrant background employee.
Beskrivelse
Master's thesis in International hospitality management