dc.contributor.advisor | Hasel, Markus | |
dc.contributor.author | Besacier, Philippine | |
dc.date.accessioned | 2017-10-12T08:39:49Z | |
dc.date.available | 2017-10-12T08:39:49Z | |
dc.date.issued | 2017-06 | |
dc.identifier.uri | http://hdl.handle.net/11250/2459825 | |
dc.description | Master's thesis in International hotel and tourism management: Culinary leadership and innovation | nb_NO |
dc.description.abstract | This thesis will try to assert and explain the current management situation in restaurants in France. It will further guide restaurant leaders to understand the implication of a good human management to improve employees’ satisfaction and productivity, reduce turnover, but also hopefully to invite restaurants managers to make their organization a more human work place. I chose the Toronto Empathy Questionnaire and Tepper Scale of abusive leadership to investigate the matter, with a total of 36 respondents. The results show no clear correlations between the two constructs. | nb_NO |
dc.language.iso | eng | nb_NO |
dc.publisher | University of Stavanger, Norway | nb_NO |
dc.relation.ispartofseries | Masteroppgave/UIS-SV-NHS/2017; | |
dc.subject | reiselivsadministrasjon | nb_NO |
dc.subject | culinary leadership | nb_NO |
dc.subject | restaurantadministrasjon | nb_NO |
dc.subject | restaurant management | nb_NO |
dc.title | Is empathy a personality trait affecting motivation and work quality of subordinates facing abusive leadership? | nb_NO |
dc.type | Master thesis | nb_NO |
dc.subject.nsi | VDP::Social science: 200::Economics: 210::Business: 213 | nb_NO |