Studentoppgaver (SV-NHS): Recent submissions
Now showing items 421-440 of 618
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Exploring preferred learning styles and perceptions of service quality in museum of local visitors: Ryfylke Museum case study
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)Education has been considered an integrated part of the museum. This phenomenon draws attention to the authors about the question of whether there is a relationship between visitors’ preferred learning styles and their ... -
The Considerable Factors in Hiring Practices of the Upscale Restaurant Industry: An Explorative Study of Michelin Restaurants in Oslo, Norway.
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)This master thesis focused in understanding what managers take into consideration during a resumé screening process and how they address a candidate appropriateness for a high-status and a low-status job in a Michelin ... -
The Effect of Technology in the Workplace on Perceived Stress, Work- Family Conflict and Job Satisfaction
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)Technology has become the new way of living, where we can do anything from our phones. The phenomenon of technology has had a great impact on global development, in all aspects. Through the years businesses have, and still ... -
The Role of Social Media in Crisis Communication. A multiple case study
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)This study builds on a multiple case study of two Norwegian organizations within aviation who underwent crisis situations in the past year. The main purpose of the study is to explore the role of social media in crisis ... -
The importance of technology for young visitors at heritage sites
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)This study seeks to describe the topic of visitor experience at heritage sites by investigating how different on-site factors are being perceived by the visitors. As a replication and extension of a similar study carried ... -
Challenges for New Leaders in the Norwegian Hospitality Industry
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06-14)The 21st century has positioned itself with an immense technological revolution, and this will see a leading change in the competitive landscapes and markets paradigm. The base of this revolution is mainly characterized ... -
Perceived Crowding and Subjective Well-Being Among Local Residents in Peripheral Areas on Senja
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06)Percived crowding as a result of tourism is a growing phenomenon in small communities in Norway. The purpose of this research is to identify the effects of perceived crowding on the subjective well-being of local inhabitants ... -
Norm-Activation Theory and Tourists’ Perception of Responsibility
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06-15)Who is responsible for negative tourism impact? In this study I investigate the tourists’ perception of the negative impact in tourism and their perception of responsibility. It is an extension of the work of Gao, Huang ... -
Hotels as an Arena for Diversity and Inclusion: with Focus on The Job Training Program by NAV
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06-15)This master’s thesis has explored Norwegian hotel leader’s perception of diversity and inclusion, as well as their perception of the job training program by NAV as a tool for diversity and inclusion. The literature review ... -
The Effect of Front-Desk Employees' Characteristics on Customer Satisfaction: An Empirical Evidence from Norwegian and Pakistani Respondents
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06)In today’s competitive business environment, customer’s satisfaction is a valuable aspect to achieve for hotel industry. The present study intended to check the effect of front-desk employees’ characteristics on customers’ ... -
A Visitor Understanding of the Managed Visitor Attraction Site Product; Does the MVA Site Product Capture the Visitor Experience?
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06)One of the mainstays of tourist activities are visitor attractions and there would not be much to visit for tourist without these visitor attractions. Many researchers have acknowledged the importance of visitor attractions ... -
Theoretical and empirical perspective on generation theory in the hotel industry in Norway
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06-15)This study investigates in people’s perceptions of generations and personal experiences, meaning, and thoughts in hotel industry. Sixteen semi-structured interviews were conducted to have a deeper understanding and respondents ... -
The Effect of Front-Desk Employees' Characteristics on Customer Satisfaction: An Empirical Evidence from Norwegian and Pakistani Respondents
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06)In today’s competitive business environment, customer’s satisfaction is a valuable aspect to achieve for hotel industry. The present study intended to check the effect of front-desk employees’ characteristics on customers’ ... -
Sensation Seeking in Nature-Based Tourism: The Utility of a Personality Variable in Explaining Motives and Attitudes to Management in Natural Areas
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06)Natural area managers are facing challenges to combine increasing visitation as nature-based tourism is growing with the protection of the natural resources. This thesis therefore aimed at contributing to solve this empirical ... -
Attracting Chinese Tourists to Norwegian Retailers
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)In today's economy, traditional brick-and-mortar retailers are facing a set of challenges. On the other hand, the tourism industry has given great impact on the retail industry as shopping is one of the major activities ... -
Gender Based Analysis of Customers' Satisfaction in Norwegian Hotels' Social Medias
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)As one of the most popular psychological topics in business, satisfaction has recently drawn meticulous attention in tourism research. Same as psychological phenomena, technological improvements have found their ways to ... -
A process model of customer engagement on corporate blogging: An explorative study on technology blogs.
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06-15)The purpose of this study is to explore and contribute to the understanding of customer engagement in corporate blogging. It particularly explores the customer engagement process of different technology blogs operated by ... -
Determining factors of tourist expenditures among visitors to Fjord Norway
(Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06-17)This study aims to investigate a set of under-researched determinants of tourist expenditures among visitors to Fjord Norway. Specifically, it analyses four variables’ relationship with tourist expenditure: tourist ... -
How will Thai immigrants assimilate to the food and dining options in Norwegian nursing homes in the future?
(Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06)Malnutrition is a common problem among elderly residents in nursing homes. It affects the quality of life as well as the functionality of the patients, thereby affecting both the patients and the institutions with large ... -
Experiences of work and social inclusion/exclusion among the male immigrants from the Middle East
(Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06-17)The main purpose of this study is to discover experiences of inclusion/exclusion among the immigrants from the Middle East. The study focuses on inclusion/exclusion of the immigrants in work and social life in Stavanger, ...