Browsing Norwegian School of Hotel Management (SV-NHS) by Title
Now showing items 306-325 of 837
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“How do hospitality leaders and employees perceive and experience cultural diversity in social interactions in the workplace?”
(Master thesis, 2022)The purpose of this study was to explore how cultural diversity in social interactions between co-workers in the hospitality industry. The research question is “How do hospitality leaders and employees perceive and experience ... -
How do major ski resorts in the Alps position themselves through their websites
(Masteroppgave/UIS-SV-NHS/2018;, Master thesis, 2018-06)The aim of this text is to study how major Ski-resorts in the Alps positioning themselves through their websites. The observations are done in accordance with the three factors content, usability and design, suggested by ... -
How do marine mammals alter their behavioral responses due to tourist interactions/activities?
(Bachelor thesis, 2023)Purpose: How do marine mammals alter their behavioral responses due to tourist interactions/activities? Methods: This study is a literature review where relevant secondary data had been used to obtain information from Oria. ... -
How do personal values affect our bank loyalty; replicating a Brazilian study.
(Masteroppgave/UIS-SV-NHS/2016;, Master thesis, 2016-05)As the banking industry becomes more digitalized by the day, challenges arises and must be taken into consideration by bank managers. Customers expect the bank to be up today concerning technological products and services, ... -
How do switching costs affect customer satisfaction and loyalty: Examples from Sandnes Sparebank
(Masteroppgave/UIS-SV-NHS/2017;, Master thesis, 2017-05-11)Formålet med studien var å få en bedre forståelse av sammenhengen mellom kundetilfredshet, personlige relasjoner, byttekostnader og lojalitet. Kan en på bakgrunn av dette identifisere en risiko for banken ved at kunder er ... -
How does electronic word-of-mouth affect the hotel industry?
(Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06-17)There exists research on electronic word-of-mouth and the different perspectives around it. This includes motives for engaging in electronic word-of-mouth, how to manage it, opportunities and challenges with it. However, ... -
How does gender influence couchsurfers behaviour intentions based on trust and perceived risk?
(Masteroppgave/UIS-SV-NHS/2016;, Master thesis, 2016-06)Social media has become a major and important factor in today’s society. In the tourism and hospitality industry, social media has created new platforms for communications. An online social network within the travel community ... -
How Does Inclusive Leadership Influence Employees’ Innovative Work Behavior? Role of Psychological Safety as a Mediator.
(Master thesis, 2024)In the modern business realm, fostering innovative behavior among employees is one of the crucial tasks for the organizational leaders that serves as a cornerstone for the success and durability of enterprises. How does ... -
How does Job Autonomy Influence Workplace Motivation?
(Bachelor thesis, 2023)To understand job autonomy’s effect on various aspects of motivation, how this motivational effect translates to change in employee behavior and attitudes, and how employers can utilize this information.Motivation is ... -
How Does Organizational Centralization Influence Employees’ Creative Work Involvement in China’s Insurance Industry? From a Psychological Safety Perspective.
(Master thesis, 2023)Insurance companies in China, characterized by a hierarchical structure, face fierce competition in grabbing the market share. Hence, innovation has been settled as a corporate strategy and simultaneously employees are ... -
How does self-efficacy influence job outcome in regard to hotel employees with immigrant background?
(Masteroppgave/UIS-SV-NHS/2016;, Master thesis, 2016-06)The main purpose of the study was to reveal how self-efficacy may determine the job outcome of employees with immigrant background. Moreover, the research paper aimed to examine the possible effect of self-efficacy on the ... -
How does Transformational Leadership Influence Knowledge Sharing Culture in the Service Industry, & What are the Performance Outcomes? A Narrative Literature Review
(Master thesis, 2024)Purpose: Knowledge sharing has been observed to be an essential practice contributing to better performance in the service industry. Previous studies have investigated how the motivational factors induced by transformational ... -
How is social media communication competence and importance perceived and to what extent social media communication competence is implemented by business hotel managers within tourism industry in Norway and Turkey?
(Masteroppgave/UIS-SV-NHS/2015;, Master thesis, 2015-06)There is no doubt that management of communication in business is a key. In hospitality industry that is service – based, the key role of communication becomes even more important especially for service providers as hotels. ... -
How to define and measure risk perceptions
(Journal article; Peer reviewed, 2019-11)Research on risk perceptions within the tourism domain suffers from two closely related problems: diverging conceptual and measurement definitions. The lack of precision and standardization is hindering comparisons of ... -
How to start a Focus Group: Using cartoons in adult focus groups to discuss consumers feedback expectations in food service settings.
(Peer reviewed; Journal article, 2022)This article tests a novel method for starting focus groups quickly while ensuring that respondents understand the topic of interest for the study. To kick start the focus groups, a cartoon style illustration was ... -
How will Thai immigrants assimilate to the food and dining options in Norwegian nursing homes in the future?
(Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06)Malnutrition is a common problem among elderly residents in nursing homes. It affects the quality of life as well as the functionality of the patients, thereby affecting both the patients and the institutions with large ... -
Human value co-creation behavior in tourism: Insight from an Australian whale watching experience
(Peer reviewed; Journal article, 2020)This study explores and tests a comprehensive model of co-creation in creating value and tourist satisfaction. In addition to being the first study to empirically test the customer value co-creation behavior scale developed ... -
Hva er det som gjør at interne avdelinger, som i utgangspunktet har samme forutsetninger, oppnår ulikt resultat; en utfordring av det teoretiske rammeverket for spørreskjemaer i bruk på arbeidsplassen.
(Masteroppgave/UIS-SV-NHS/2016;, Master thesis, 2016-05-08)Hovedspørsmålet denne masteroppgaven søker å besvare vil være i hvilken grad strategiske ledelseselementer og/eller interne faktorer, slik som organisasjonskultur og organisasjonens endringsvilje vil påvirke de ansatte i ... -
Hva er neste steg i den digitale omstillingen av norsk hotellbransje? - Analyse av en hotellkjedes fremtidsplaner for inn- og utsjekk med kundedata lagt til grunn.
(Bachelor thesis, 2021)Vi har gjennom åpne samtaler med en stor norsk hotellkjede undersøkt deres nære fremtidsplaner rettet til automatisering av resepsjonstjenester, med mest fokus på inn- og utsjekksprossen. Dette er en bit av den digitale ...