Blar i Norwegian School of Hotel Management (SV-NHS) på tittel
Viser treff 149-168 av 774
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Editorial: strategy in hospitality management.
(Journal article, 2008)Doing research in strategy is exciting but perhaps also one of the most difficult things to do. It is exciting because strategy concerns considering the overall situation and development of companies and industries in a ... -
The effect of a caring climate on frontline employees’ turnover intention in the service industry: a serial multiple mediation model
(Peer reviewed; Journal article, 2022)Drawing upon ethical climate theory and conservation of resource theory, this study provides a theoretical model to explain the effect of a perceived caring climate in the workplace on the employees’ turnover intention ... -
The effect of abusive supervision on organizational identification: A moderated mediation analysis
(Peer reviewed; Journal article, 2021-07)This study investigated the effect of abusive supervision on employee organizational identification by analyzing the mediating effect of psychological contract violation. In addition, it explored the moderating role of ... -
The Effect of Front-Desk Employees' Characteristics on Customer Satisfaction: An Empirical Evidence from Norwegian and Pakistani Respondents
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06)In today’s competitive business environment, customer’s satisfaction is a valuable aspect to achieve for hotel industry. The present study intended to check the effect of front-desk employees’ characteristics on customers’ ... -
The Effect of Front-Desk Employees' Characteristics on Customer Satisfaction: An Empirical Evidence from Norwegian and Pakistani Respondents
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06)In today’s competitive business environment, customer’s satisfaction is a valuable aspect to achieve for hotel industry. The present study intended to check the effect of front-desk employees’ characteristics on customers’ ... -
The Effect of Technology in the Workplace on Perceived Stress, Work- Family Conflict and Job Satisfaction
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)Technology has become the new way of living, where we can do anything from our phones. The phenomenon of technology has had a great impact on global development, in all aspects. Through the years businesses have, and still ... -
The Effect of Technology in the Workplace on Perceived Stress, Work-family Conflict and Job Satisfaction
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)Technology has become the new way of living, where we can do anything from our phones. The phenomenon of technology has had a great impact on global development, in all aspects. Through the years businesses have, and still ... -
The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps
(Peer reviewed; Journal article, 2022)The literature offers valuable insights into various aspects of service recovery and service outcomes. However, the available findings are limited relative to the size of the ever-expanding service economy. In particular, ... -
Effective hotel leadership: the MLQ and its effects on LMX, extra effort, effectiveness, satisfaction, commitment, motivation and turnover intentions
(Masteroppgave/UIS-SV-NHS/2012;, Master thesis, 2012)This study focused on staff perceptions of effective hotel leadership. Data were collected by questionnaires from 306 hotel employees from a Norwegian hotel chain (purposive sample). The staff evaluated their closest ... -
Effects of client symbiosis to the competitiveness of the commercial business hotel
(Masteroppgave/UIS-SV-NHS/2008, Master thesis, 2008)There are many researches on the satisfaction of the clients and the competitiveness of the enterprise in present days, but this dissertation focuses on the aspect of the client symbiosis, an factor to influence the ... -
Effekten av Korean Wave
(Bachelor thesis, 2023)Studien ta for seg effekten av Korean Wave basert på tidligere forskning utgjort i forskjellige tidsperioder; og innenfor ulike dimensjoner. Hvordan fenomenet har endret seg, hva slags forventninger har forskere hatt ... -
Effekten av QR-koder innenfor restaurantbransjen - Hvordan har QR-kode bestillingssystemer påvirket gjestenes kundeopplevelse og trendene i bransjen?
(Bachelor thesis, 2023)Innføringen av QR-kode bestillingssystemer har gjort det mulig for restauranter å servere med minimal fysisk kontakt under Covid-19 pandemien, og har vært et viktig verktøy når det gjelder å hindre smitte. Denne studien ... -
Effekten av QR-koder innenfor restaurantbransjen - Hvordan har QR-kode bestillingssystemer påvirket gjestenes kundeopplevelse og trendene i bransjen?
(Bachelor thesis, 2023)Innføringen av QR-kode bestillingssystemer har gjort det mulig for restauranter å servere med minimal fysisk kontakt under Covid-19 pandemien, og har vært et viktig verktøy når det gjelder å hindre smitte. Denne studien ... -
Efficiency in Chinese large yellow croaker aquaculture: Implication for sustainable aquaculture in China
(Peer reviewed; Journal article, 2021-12)Aquaculture supply from China has been a remedy to meet the growing global demand for seafood in the last decades. However, output growth has decreased dramatically in China in the 2000s. Previous literature focuses on the ... -
Electronic government and corruption: Systematic literature review, framework, and agenda for future research
(Peer reviewed; Journal article, 2021-06)The notion of corruption has emerged as a prominent topic against the backdrop of e-government. However, there are diverse but disorganized viewpoints about the relationship between e-government and corruption, thus creating ... -
Elevenes oppfatning av en dyktig lærer i videregående skole
(Masteroppgave/UIS-SV-NHS/2016;, Master thesis, 2016-05)I denne eksplorerende studien er elever i videregående skoles oppfatning av den dyktige lærer blitt undersøkt, analysert og tolket. Det er også diskutert hvordan elevenes oppfatning kan gi et bidrag til å forstå rollen ... -
Eliciting and analysing the basic assumptions of hospitality employees about guests, co-workers and competitors
(Peer reviewed; Journal article, 2010) -
Emotion regulation methods of Finnish IT leaders
(Master thesis, 2015-06)The purpose of this study is to examine what emotion regulation (ER) techniques Finnish IT industry leaders use when faced with stressful and demanding leadership responsibilities and requirements at work. This study has ... -
Emotion regulation moderates the association between COVID-19 stress and mental distress: findings on buffering, exacerbation, and gender differences in a cross-sectional study from Norway
(Peer reviewed; Journal article, 2023)Background: Maintaining good mental health is important during a crisis. However, little attention has been given to how people achieve this, or how they evaluate emotions associated with stressors, such as the COVID-19 ... -
Emotion regulation moderates the association between COVID-19 stress and mental distress: findings on buffering, exacerbation, and gender differences in a cross-sectional study from Norway
(Peer reviewed; Journal article, 2023)Background: Maintaining good mental health is important during a crisis. However, little attention has been given to how people achieve this, or how they evaluate emotions associated with stressors, such as the COVID-19 ...