Blar i Vitenskapelige publikasjoner (SV-NHS) på tittel
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Going the Extra Mile, Now or After a While: The Impact of Employee Proactivity in Retail Service Encounters on Customers’ Shopping Responses
(Peer reviewed; Journal article, 2023)Employee proactivity has been discussed as a key predictor of firm success and organizational performance. However, previous proactivity research has rarely focused on customers, and the few available proactivity studies ... -
Going the Extra Mile, Now or After a While: The Impact of Employee Proactivity in Retail Service Encounters on Customers’ Shopping Responses
(Peer reviewed; Journal article, 2023)Employee proactivity has been discussed as a key predictor of firm success and organizational performance. However, previous proactivity research has rarely focused on customers, and the few available proactivity studies ... -
“The Good, The Bad, and the Minimum Tolerable”: Exploring Expectations of Institutional Food
(Peer reviewed; Journal article, 2021-04)There is a tendency towards greater expectations of consumer goods and services in society—what was once judged as ideal may now be a bare minimum. This presents a challenge for food providers in the upcoming decades. As ... -
Green and non-green outcomes of green human resource management (GHRM) in the tourism context
(Peer reviewed; Journal article, 2023-10)Globally, organizational espousal of green and sustainable operations has been critically facilitated by green human resource management (GHRM) initiatives, especially in the tourism and hospitality sector. This research ... -
Green supply chain management in manufacturing firms: A resource-based viewpoint
(Peer reviewed; Journal article, 2022)As sustainability draws increasing attention due to the COVID-19 pandemic, interest in the green supply chain has likewise substantially increased. The present study contributes deeper insights into the logical integration ... -
Greening of supply chain to drive performance through logical integration of supply chain resources
(Peer reviewed; Journal article, 2023)Sustainability has always been a concern of humankind in one form or the other. Still, it has come into sharper focus after the promulgation of the sustainable development goals in 2015 and the disruptive forces unleashed ... -
Growth Opportunities for an Alpine Ski Resort in Norway
(Peer reviewed; Journal article, 2023)This paper explores growth opportunities for an Alpine ski resort in Norway, examining potential investments in infrastructure, market expansion, and diversification of services. The financial implications of capital ... -
Guided discussion or immersive play? Influence of on-site presentation platform on visitor satisfaction in a heritage attraction
(Journal article; Peer reviewed, 2022-08-30)Extensive research has been conducted on visitor experience and visitor satisfaction at tourist attractions. Few studies have addressed the influence of different types of on-site factors on visitor satisfaction at heritage ... -
Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic?
(Peer reviewed; Journal article, 2021)Financial attitude influences the financial behavior of retail investors. Although the extant research has acknowledged and examined this relationship, the measures of financial attitude and behavior still vary widely and ... -
Healthy Older Adults’ Motivation and Knowledge Related to Food and Meals
(Peer reviewed; Journal article, 2019)The population over 60 years old is growing rapidly in Norway and in many other countries, and researchers often focus on elderly people and various diseases. This article examines the healthy elderly who are active in ... -
Hearing the Voices of Wingless Angels: A Critical Content Analysis of Nurses' COVID-19 Experiences
(Peer reviewed; Journal article, 2020-11)The world has been affected by an outbreak of the novel coronavirus (COVID-19). Health care workers are among those most at risk of contracting the virus. In the fight against the coronavirus, nurses play a critical role. ... -
Hotspot crowding and over-tourism: Antecedents of destination attractiveness
(Journal article; Peer reviewed, 2019-05)This study develops a unique model capturing antecedents of place attractiveness in tourism hotspot crowding contexts. A structural equation model reveals three density dimensions: one destination image variable and two ... -
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis
(Peer reviewed; Journal article, 2022)This research aims to extend the literature on knowledge hiding and tourism by integrating the theoretical frameworks of social exchange and social learning. Employee knowledge hiding has scarcely been examined in the ... -
How to commit aging workers: the role of HR bundles
(Peer reviewed; Journal article, 2024)Since workforces are aging worldwide, scientists and practitioners aim at understanding the potential contribution of (bundles of) HR practices in increasing commitment among aging workers. In this time-lagged survey study, ... -
How to define and measure risk perceptions
(Journal article; Peer reviewed, 2019-11)Research on risk perceptions within the tourism domain suffers from two closely related problems: diverging conceptual and measurement definitions. The lack of precision and standardization is hindering comparisons of ... -
How to start a Focus Group: Using cartoons in adult focus groups to discuss consumers feedback expectations in food service settings.
(Peer reviewed; Journal article, 2022)This article tests a novel method for starting focus groups quickly while ensuring that respondents understand the topic of interest for the study. To kick start the focus groups, a cartoon style illustration was ... -
Human value co-creation behavior in tourism: Insight from an Australian whale watching experience
(Peer reviewed; Journal article, 2020)This study explores and tests a comprehensive model of co-creation in creating value and tourist satisfaction. In addition to being the first study to empirically test the customer value co-creation behavior scale developed ... -
“I hope it won’t happen to me!” Hospitality and tourism students’ fear of difficult moral situations as managers
(Journal article; Peer reviewed, 2006-08)In order to organize ethical education for future managers in the hospitality and tourism industry, an interesting study is to look into how students conceptualize the moral ordeals they think they will meet in their future ... -
The impact of COVID-19 on the mental health and well-being of ambulance care professionals: A rapid review
(Peer reviewed; Journal article, 2023)The COVID-19 pandemic has a significant impact on the health and well-being of all healthcare professionals. However, for ambulance care professionals it is unknown on which health outcomes the impact of COVID-19 is measured, ... -
Impact of ethical certifications and product involvement on consumers decision to purchase ethical products at price premiums in an emerging market context
(Peer reviewed; Journal article, 2021-11)In emerging markets, instances of increasing consumers focus on ethical aspects of the product are observed. To this end, we aim to examine the influence of two ethical certifications and two product involvement types on ...