Browsing Master's theses (SV-NHS) by Title
Now showing items 25-44 of 199
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Challenges for New Leaders in the Norwegian Hospitality Industry
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06-14)The 21st century has positioned itself with an immense technological revolution, and this will see a leading change in the competitive landscapes and markets paradigm. The base of this revolution is mainly characterized ... -
Change management and the managers' constraints and challenges during change processes: An exploratory study of some chain hotels in Stavanger
(Masteroppgave/UIS-SV-NHS/2017;, Master thesis, 2017-06-30)Change management is an organizational necessity in the hotel industry, especially in Stavanger as one of the important cities in Norway which has experienced difficult time due to the dramatic drop in oil prices. This ... -
Characterizing environment friendly tourists
(Masteroppgave/UIS-SV-NHS/2010;, Master thesis, 2010)The central aim of sustainable tourism research today is to find tourists that have a low environmental impact on destinations, which can also be defined as environment friendly tourists. The majority of earlier studies ... -
Climate for Innovation - The Case of TINE Innovasjon og Marked
(Masteroppgave/UIS-SV-NHS/2018;, Master thesis, 2018)The purpose of this study was to explore the concept of climate for innovation in a mature organization: TINE Innovasjon og Marked (TINE I&M). The study is funded by Virkemidler for Regional Innovasjon (VRI), and is written ... -
Collaboration between Culinary Chefs and Agro-Food Industry and the influence that it can have on the impact of the Food Consumer perception
(Masteroppgave/UIS-SV-NHS/2017;, Master thesis, 2017-06)Nowadays, the agro-food sector represents 21% of the industrial market in France, and is one of the main players in the French and World economic role. The growth of this sector therefore implies that the majority of ... -
Comparative influence of e-word of mouth and professional reviews of restaurants on perceived quality: Focus on TripAdvisor and the Michelin guide
(Masteroppgave/UIS-SV-NHS/2017;, Master thesis, 2017-06)The following experiment will explain in detail how a causal exploratory research can be conducted to assess matters related to the food and beverage industry. This research will try to show the impact of recommendation ... -
Comparing festival management - An exploratory study of established festivals in Norway
(Masteroppgave/UIS-SV-NHS/2016;, Master thesis, 2016-06)This exploratory thesis seeks to explore whether established festivals have any common denominators in their management that would lead the festival to be a successful and stable festival year after year. Project management ... -
Conference destination selection in the corporate sector
(Masteroppgave/UIS-SV-NHS/2012;, Master thesis, 2012-06)The study has an overall focus on the selection of conference destinations for the corporate sector. The main research question is: What factors influence the conference destination selection and how do they relate? Under ... -
The Considerable Factors in Hiring Practices of the Upscale Restaurant Industry: An Explorative Study of Michelin Restaurants in Oslo, Norway.
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-08-31)This master thesis focused in understanding what managers take into consideration during a resumé screening process and how they address a candidate appropriateness for a high-status and a low-status job in a Michelin ... -
Consumer emotional response as a predictor of preferences: A case of hotel style design
(Masteroppgave/UIS-SV-NHS/2015;, Master thesis, 2015-06)As the hospitality industry grows, so does the number of consumers booking hotels online. These consumers choose hotels based on webpage information such as hotel pictures and other promotional media. Given the importance ... -
The correlation between Emotional Intelligence and Leadership Style(s) in hospitality leaders: A comparative study between Macedonia and Norway
(Masteroppgave/UIS-SV-NHS/2011;, Master thesis, 2011)The aim of this mixed method study was to investigate the correlation between emotional intelligence and the leadership style(s) of the hospitality leaders both in Macedonia and in Norway. A number of five hotels were a ... -
Crowding vs. Skiing: When and How Does Crowding Influence Experience Evaluations in a Ski Resort Setting?
(Masteroppgave/UIS-SV-NHS/2016;, Master thesis, 2016-06)Background Although crowding has been recognized as an important indicator of experience quality and its impact on tourists’ and locals’ experiences and behaviours are important topics for visitor management to understand, ... -
Customer co-creation: The role of perceived social support and the effects on satisfaction
(Masteroppgave/UIS-SV-NHS/2013;, Master thesis, 2013-06-03)Formål: Ved å undersøke sammenhenger mellom fenomenene samskaping og kundetilfredshet ønsker jeg å bidra til en bedre forståelse av fenomenet samskaping. Teoretisk bakgrunn: Forståelsen av fenomenet samskaping er basert ... -
Dark Tourism: An ethical dilemma
(Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06-17)The study conceptualizes the ideas of dark tourism and dark tourist sites in relation to the ethical dilemmas with the supplier’s perspective. The study argues the definitional characteristics of dark tourism suggesting ... -
Desirable Competencies for Middle Managers in the Hospitality Industry
(Master thesis, 2018-06-15)The purpose of this thesis was to gain an updated understanding of the needs of the hospitality industry, and the desirable competencies for middle managers. Most previous studies have stated the importance of continuant ... -
Destination marketing within tourism industry in Norway
(Masteroppgave/UIS-SV-NHS/2018;, Master thesis, 2018-06)The study has an overall focus on the destination marketing within the tourism industry. The main question is: What factors influence destination marketing within the Norwegian tourism sector and how those relate to each ... -
Determining factors of tourist expenditures among visitors to Fjord Norway
(Masteroppgave/UIS-SV-NHS/2019;, Master thesis, 2019-06-17)This study aims to investigate a set of under-researched determinants of tourist expenditures among visitors to Fjord Norway. Specifically, it analyses four variables’ relationship with tourist expenditure: tourist ... -
Don't get frustrated now! An experimental study on momentary mood change, online search behavior, and travel intention
(Masteroppgave/UIS-SV-NHS/2012;, Master thesis, 2012)This causal study investigates the role of momentary mood in intention – behavior gap in tourism context. Theory of Reasoned Action, Theory of Planned Behavior and Theory of Trying provide the theoretical framework. One ... -
The Effect of Front-Desk Employees' Characteristics on Customer Satisfaction: An Empirical Evidence from Norwegian and Pakistani Respondents
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06)In today’s competitive business environment, customer’s satisfaction is a valuable aspect to achieve for hotel industry. The present study intended to check the effect of front-desk employees’ characteristics on customers’ ... -
The Effect of Front-Desk Employees' Characteristics on Customer Satisfaction: An Empirical Evidence from Norwegian and Pakistani Respondents
(Masteroppgave/UIS-SV-NHS/2020;, Master thesis, 2020-06)In today’s competitive business environment, customer’s satisfaction is a valuable aspect to achieve for hotel industry. The present study intended to check the effect of front-desk employees’ characteristics on customers’ ...